City Hall

City Hall and the Ross Annex are located in the Civic Center area, Building #20 centrally located in the city of Santa Ana between Civic Center Drive and Santa Ana Boulevard & Ross Street and Flower Street. Our address is City Hall, 20 Civic Center Plaza, Santa Ana, CA. ( view map )

Phone
1-714-647-5400

Hours
Monday thru Thursday and every other Friday, 8am to 5pm. unless otherwise noted below.

Parking
Metered parking is located on Ross Street, between Santa Ana Boulevard and Civic Center Drive. Parking lots entrances are located on Santa Ana Blvd and Parton, Flower Street and 6th, and off Civic Center between the Courthouse and the Santa Ana Public Library.

Bus
Route 55 - Santa Ana to Newport Beach
Route 145 - Santa Ana to Costa Mesa
Route 462 - The Depot to Santa Ana Civic Center

Contact information and hours of operation for departments and services:

 

Department/ServiceLocationPhoneHours of Operation

Treasury - Cashier

City Hall Lobby, 1st Floor 1-714-647-5440 Mon – Thu and every other Friday, 8:30am - 5pm

Treasury - Business Tax & Licensing

City Hall Lobby, 1st Floor 1-714-647-5447  
Treasury - Dog License City Hall Lobby/Ross Annex, 1st Floor 1-714-647-5257  
Treasury - Hotel Visitor's Tax City Hall Lobby/Ross Annex, 1st Floor 1-714-647-5448  
Treasury - Municipal Utility Services (Water Dept.) City Hall Lobby/Ross Annex, 1st Floor 1-714-647-5454  
Treasury - Utility User's Tax City Hall Lobby/Ross Annex, 1st Floor 1-714-647-5448  
Planning Counter ( General Information ) Ross Annex, 1st Floor 1-714-647-5804 Mon, Tue, Thu, 8am - 4pm
Wednesday, 10:30am - 4pm
and every other Friday
Public Works Counter ( Development ) Ross Annex, 1st Floor 1-714-647-5039

M, T, Th and every other Friday from 8am - 4pm,
and Wednesdays  from 10:30am - 4pm

Public Works Counter ( Permit Parking ) Ross Annex, 1st Floor 1-714-647-5690 Mon -Thu and every other Friday from 9am - 4pm
Building Counter Ross Annex, 1st Floor 1-714-647-5800 Mon, Tue, Thu, and every other Friday, 8am - 4pm
Wednesday, 10:30am - 4pm
Building Plan Check Ross Annex, 1st Floor 1-714-647-5800 Mon, Tue, Thu, and every other Friday, 8am - 4pm
Wednesday, 10:30am - 4pm
Building Inspection Request Ross Annex, 1st Floor 1-714-667-2738 Mon, Tue, Thu, and every other Friday, 8am - 4pm
Wednesday, 10:30am - 4pm
Occupancy Inspection Request Ross Annex, 1st Floor 1-714-647-5815 Mon, Tue, Thu, and every other Friday, 8am - 4pm
Wednesday, 10:30am - 4pm
Code Enforcement ( Complaint Submittal ) Ross Annex, 1st Floor 1-714-667-2780 Mon thru Thu, and every other Friday, 10:30am - 4pm
Housing Administration City Hall, 1st Floor 1-714-667-2200  
Housing Information/Assistance City Hall, 1st Floor 1-714-667-2200  
Police Plan Check Ross Annex, 1st Floor 1-714-647-5840  
Fire Plan Check ( OCFA ) Ross Annex, 1st Floor 1-714-573-6150 Mon - Thur, and every other Friday, 1pm - 4pm
Fire Inspection Request ( OCFA ) OC Fire Authority 1-714-573-6150  
Room #1600 ( Large Conference Room ) Ross Annex, 1st Floor    
Room #1602 ( Classroom ) Ross Annex, 1st Floor    
Planning Department Ross Annex, 2nd Floor 1-714-667-2700  
       
Personnel / Employment Opportunities City Hall, 5th Floor 1-714-647-5340  
Community Development City Hall, 6th Floor 1-714-647-5360  
City Attorney City Hall, 7th Floor 1-714-647-5201  
Clerk of the Council City Hall, 8th Floor 1-714-647-6520  
City Manager City Hall, 8th Floor 1-714-647-5200  
Mayor and Councilmembers City Hall, 8th Floor 1-714-647-6900