Emergency Shelter Management and Operation Plan
The purpose of the Salvation Army Hospitality House Management and Operation Plan (MOP) is to satisfy the requirements of the City of Santa Ana Emergency Shelter ordinance (SB2) and promote open communication between community stakeholders and the Salvation Army. The MOP identifies emergency housing services for homeless persons and best practices to maintain a safe and healthy environment for guests and the community. The overall purpose is to assist homeless men to achieve housing stability and self-sufficiency, with goals aligned to The Hearth Act (2009). In addition, the MOP follows the guidelines adopted by the Orange County Commission to End Homelessness (December 2014).