Holiday closure: December 24, 2024, to January 1, 2025

Santa Ana City Hall and most City facilities will be closed for the holidays. Learn more here.

Help for residents with homeless related issues

As a resident, you are responsible for code violations on your property. There are resources that can assist you with property maintenance and other issues related to homelessness.

Report an Issue

To report a concern about homelessness, such as abandoned property on City right-of-way, download the MySantaAna app to report the issue directly from your mobile device.

For general questions, call our Homeless Hotline at (714) 647-5341 or email EndingHomelessness@santa-ana.org.

When to call the police

  • When a crime is occurring
  • When there is drug activity or the presence of drugs or paraphernalia
  • Loitering outside of establishments
  • Trespassing
  • Impeding access to business
  • Aggressive panhandling
  • Encampments on City right-of-way

For life-threatening emergencies, dial 9-1-1.

When to call Code Enforcement

  • Encampments on private property
  • Code violations
  • Nuisance or neglected animals
  • Illegal parking
  • Dangerous or substandard structures

Helpful phone numbers and websites

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