Where can I use the laptop?
You can use the laptop inside the Library.
Is there a receipt for borrowing?
No. You are responsible for returning the laptop on a timely basis.
How can I borrow a laptop?
Use your library card and follow the on-screen instructions to borrow a laptop. You must accept the Loaner Laptop Terms of Use.
How long can I borrow a laptop?
Patrons can use the laptop for 1 hour. Additional time may be available depending upon reservations and availability.
What do I do if the laptop is not functioning properly when I first borrow it?
Return the laptop as soon as you realize there is a problem with it. Follow the on-screen instruction to notify us about the problem. Then check out another laptop if available.
Why are some of the laptops not able to be borrowed?
A laptop cannot be borrowed while it is in charging mode or if one was reported damaged. Charging laptops will show up as yellow on the kiosk screen. Damaged devices will show up as yellow with a wrench icon. Damaged devices will be repaired and replaced as soon as possible.
What happens if I lose or damage the laptop?
You are responsible for the loss or damage up to the total cost of the laptop per the Loaner Laptop Terms of Use agreement.
Why can’t I borrow a laptop someone else just returned?
The kiosk performs functions such as deleting the previous patron’s data and recharging the battery. This takes 6 minutes and during that time the kiosk device cannot be borrowed.
When I return the laptop, what happens to any data I have left on it?
Laptops are wiped clean of data to protect your privacy after each use.
What if I get an electronic virus?
All equipment provided is guaranteed to be 100% virus free when delivered to you. If you get a virus while using the laptop simply reboot the unit and that will eliminate the virus. Be careful to save anything that you’ve created on the laptop as that will also be erased.
Can I store data on the laptop hard drive temporarily?
Yes, however we recommend that you use an external storage device and save your work frequently. If the laptop reboots or runs out of power anytime during the allotted borrowing period all data is lost.
