File a complaint

The Santa Ana Police Department is committed to creating and maintaining a safe, secure, and enjoyable environment for community members and visitors alike. We strive to provide fair, courteous, responsive, and effective service equally to all people while observing each individual’s dignity and worth.

Therefore, it is the policy of the Santa Ana Police Department to accept and thoroughly investigate all complaints of alleged misconduct by any member of the department. The complaint process has two goals: To correct improper employee conduct and to protect employees from unwarranted criticism when their actions were lawful and justified. The packet below will provide you with the necessary information you will need to file a personnel complaint with the department. You can be assured that your complaint will be given our full and complete attention.

Should you have any questions about your complaint or the complaint process, you are encouraged to contact the Internal Affairs Division at (714) 245-8011.