Rent Stabilization Division

801 W. Civic Center Drive, 2nd Floor
Santa Ana, CA 92702

Monday to Friday: 8:00 a.m. to 5:00 p.m.
Saturday to Sunday: Closed

We are closed every other Friday. Please check our closure calendar.

Updates

On August 15, 2023, the City of Santa Ana launched the Rental Registry. Under the Ordinance, the City must create a Rental Registry and all landlords with rental units in the City of Santa Ana must complete and submit registration forms for each rental unit. The Rental Registry is an online portal where landlords will register their rental units, update rental unit information, update tenancy information, submit notices, and pay the City’s rental registry fee if applicable.

Maximum Allowable Increase

The current maximum allowable increase is 2.54%, effective until August 31, 2024. Below is an informational calculator to help you assess whether you were charged the correct rent increase. If you have questions about your rent increase, please contact us through the form below.

Current Rent
x 2.54%
Allowable Rent Increase Amount
Total Allowable Rent Amount
How does your new rent compare to the Total Allowable Rent Amount?
What can I do? You can request a review of your rent increase by filling out the Tenant Petition below and submitting it through the contact form below.
What can I do? Aside from requesting a review of a rent increase in excess of the maximum allowed rent increase, the Tenant Petition allows you to:
1) To request a reduction in rent based on decreased housing services
2) To request a reduction in rent based on failure of the landlord to maintain a habitable premises, including health, safety, fire, or building code violations
3)To contest a capital improvement cost as an unauthorized or excessive pass through
4) or, For any other violation of the Ordinance by the landlord

Rental Registry Fee

The ordinance requires landlords to pay a $100.00 annual fee to implement, administer, monitor, support, and enforce the provisions of the ordinance. The fee is not considered "rent." Landlords are allowed to pass-through fifty percent of the fee which is $50.00 to tenants of a rental unit in twelve equal monthly installments.

Is your landlord charging you the pass-through fee?
What is the amount of the monthly pass-through fee?
x 12 months
Yearly Pass-through Fee Amount
Your landlord is charging you MORE than the allowable pass-through fee. You can request a review for this violation of the ordinance by filling out a Tenant Petition below and submitting it to us in the contact form below.
The current monthly pass-through fee is allowed by the Rent Stabilization and Just Cause Eviction Ordinance. If you have questions, please contact us through the form below.
The Rent Stabilization and Just Cause Ordinance allows, but does not require, landlords to charge the pass-through fee.
Landlords cannot charge for previous monthly installments of the pass-through fee after each monthly payment of rent.
If you have more questions, please contact us through the form below.
We can assist you with providing more information. Please contact us through the form below.

If a landlord charges a tenant a pass-through fee greater than $50.00, the landlord shall reimburse the tenant for the registration fee pass-through overpayment.

The pass-through fee is charged by rental unit, not by the number of tenants.

For example:

If Unit A has 5 tenants, the pass-through fee is $50.00.

If Unit B has 1 tenant, the pass-through fee is $50.00.

Tenant Petition

Community Resources

If you believe the owner or property manager for your rental unit or mobilehome may not be in compliance with the Ordinance, or you need assistance interpreting the Ordinance, please reach out to one of the City’s community partners:

Community Legal Aid SoCal

Website: www.communitylegalsocal.org
Address:
2101 N Tustin Avenue
Santa Ana, CA 92705
Phone: (714) 571-5200

Public Law Center

Website: www.publiclawcenter.org
Email: info@publiclawcenter.org
Address:
601 Civic Center Drive W
Santa Ana, CA 92701
Phone: (714) 541-1010, Ext. 303

Fair Housing Council of Orange County

Website: www.fairhousingoc.org
Email: info@fairhousingoc.org
Address:
2021 E 4^th Street, Suite 122
Santa Ana, CA 92705
Phone: (714) 569-0823 and select Option 4

Latino Health Access

Website: www.latinohealthaccess.org
Address:
450 W 4th Street
Santa Ana, CA 92701
Phone: (714) 542-7792

The California Courts Self-Help Guide assists landlords and tenants by offering the following resources:

Landlords: Starting an eviction case (an unlawful detainer court case)
Tenants: Understanding your options if you get a Notice to Quit or Summons and Complaint

Click here for more eviction and housing self-help resources.

Contact Us

If you have questions for the Rent Stabilization Division, please fill out the contact form below.

You can also visit us at our office during business hours.

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