Archives: FAQs

Is there a waiver I can apply for?

Penalty waivers may be requested and are reviewed on a case-by-case basis. Requests for waivers of any kind are not guaranteed to be approved.

What if my bill is much higher than expected?

Please contact our office at (714) 647-5454 to determine if your meter needs to be checked. If the meter is damaged, the City will cover the costs of repair. If your property has a leak or a faucet was left running, you will be held responsible for the repairs and all charges that may arise … Continued

Additional Benefits

Submit building department plan check resubmittals Pick up building department corrections

Online Permits

The Planning and Building Agency provides Online-Permits service. For further information, visit https://permit.santa-ana.org/ops 

Commercial – Replacements Only

Mechanical Permit    Building Permit Electrical Permit Plumbing Permit Bathroom Fan Fan Coil Clothes dryer Replacement Laundry Fan Environmental Air Fan Reroof (like-for-like) Water Heater Tankless Water Heater Service Meter 0-1199 amps Garbage Disposal Hose Bibb On-site Sewer Alter/Repair Interior Water Piping Water Service Water Heater Tankless Water Heater Instahot  

Residential – Replacements Only

Mechanical Permit    Building Permit Electrical Permit Plumbing Permit Bathroom Fan Fan Coil Furnace (over 100,00 BTU) Furnace (up to 100,00 BTU) Mini Splits Gas Piping Incidental Alter/Repair Air vents Clothes dryer Replacement Laundry Fan Environmental Air Fan Range Fan Reroof (like-for-like) Windows Retrofit 125 Volt Receptacle Dedicated Circuit/EV chargers Factory Wired Unit (FWU) Light … Continued

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