Archives: FAQs

What are the event hours?

This month-long event has varying hours to accommodate holiday schedules. For details on hours and special activities throughout the month, make sure to visit the “Hours and Activities” tab.

Do I need to purchase ice-skating tickets before the day-of?

No, but it is recommended. There are limited ice-skating tickets available per session. Purchase tickets online ahead of time to guarantee your spot. Pricing: Kids (3yrs -12yrs): $5 for Santa Ana residents and $10 for non-residents Adults: $10 for Santa Ana residents and $15 for non-residents Skate rental included in ticket purchase. Skate sizes: toddler’s … Continued

Where can I park for the event?

Parking information found here.

Are there costs involved with certain activities?

Yes. Costs are associated with special activities, such as ice-skating, food trucks, vendor merchandise and others.

Is this a free event?

General admission to the Santa Ana Winter Village is free of charge.

I need help with getting a dog license. Who do I contact?

Call 866-201-1775 or email Customer Service for additional assistance.

Can I transfer a Pet License?

No. A dog’s license may not be transferred from one owner to a new owner.

Do I get a new tag after each renewal?

No. You get one tag but must renew every year. Do NOT lose your dog’s tag and keep the receipt.

Step 4. Prepare and Finalize Documents for E-Plan Check Review

While you wait for a response, please ensure you have all the following documents, which are required for Pre-Approved ADU Plan submittal. Pre-Approved ADU Submittal Checklist, use this sheet as a guide to ensure your plans meet all necessary requirements for submittal. Pre-Approved ADU Application and Affidavit Hold Harmless Agreement Site Plan detailing the Pre-Approved … Continued