Where do I dispose of medications?
The Orange County Health Care Agency has multiple drop-off locations throughout the county. The list is available here.
Archives: FAQs
How do I file a police report?
You can file a police report using the Santa Ana Police Department Citizens Online Police Reporting System. If this is an emergency please call 9-1-1. The citizen police report system allows you to submit a report immediately and print a copy of the report for free. Please confirm the following information to find out if … Continued
A member of my family is disabled. What does they do during a fire?
Assure that you have a well-defined escape plan. Make sure that people who are confined to a wheelchair have immediate access to their wheelchair when an emergency occurs. Call your local police department to make sure the person’s special needs are in the 9-1-1 dispatch system.
How do I get a copy of a police report?
To get a copy of a police report you need the following: (1) be the person who filed the police report or be directly involved; (2) present a valid picture ID; and (3) pay the applicable fee. For more information, contact the Records Division at (714) 245-8600.
How do I file a complaint?
You are encouraged to contact the Internal Affairs Division at (714) 245-8011 or submit a complaint form.
Who do I contact if I need help or have questions about police services?
If there is an emergency, please call 9-1-1. For non-emergency dispatch, please call (714) 245-9049 or use their contact form. For more information, please visit the Police Department directory.
Who do I call about police-related non-emergencies?
You can report non-emergency problems to the Santa Ana Police Department by calling the non-emergency dispatch line: (714) 245-8665.
What days are the pet vaccine clinics offered?
In coordination with Vet Care Pet Clinic and Vaccination Services, low-cost pet vaccine clinics are offered every Saturday from 9 to 11 a.m. and from 1 to 2:30 p.m. on Sundays. For more information, visit the Animal Services webpage.
Where can I find rules about dogs and dog licenses?
All of the City’s ordinances relating to dogs are in Chapter 5 of the Santa Ana Municipal Code.
When is my municipal utilities bill due?
Your municipal utilities bill is payable the day you receive it. It becomes delinquent the day after the PAYMENT DUE DATE shown on your bill. If payment is not received prior to the bill becoming delinquent, a late payment charge of 10% is applicable to the total unpaid balance.