Archives: FAQs

How do I find my trash and recycling pickup day?

For residential customers in single-family homes, Republic Services provides weekly service. You can find your service day using this map/schedule.  On your trash pick-up day, place carts at the curb with the handles facing your home, no earlier than 4 p.m. the day prior to collection. Ensure the carts are at least two feet from … Continued

What are my payment options?

Payment for Municipal Utility Services   can be mailed to: City of Santa Ana Finance Department – Treasury Division M-13 20 Civic Center Plaza PO Box 1964 Santa Ana CA, 92702-1964 Other Payment Options: One-time online payment: https://www.invoicecloud.com/santaanaca Automated telephone system: (714) 647-5454 Logging into a registered online account: https://mywater.santa-ana.org/app/ In-person at Santa Ana City Hall, … Continued

How can I find affordable housing?

The Housing Division manages multiple sources of local, state and federal funds to promote and facilitate the development of affordable housing. For more information, visit the Affordable Housing webpage.

What is the Housing Choice Voucher / Section 8 program?

The Housing Choice Voucher (HCV) Program is the federal government’s largest program for assisting very low-income families, the elderly, and persons with a disability to afford healthy and safe housing in the private market. Since housing assistance is provided on behalf of the family or individual, participants are able to find their own housing, including … Continued

What is an ADU?

“Accessory dwelling unit” or “ADU” means an attached or detached residential dwelling unit that provides complete independent living facilities for one or more persons and is located on a lot with a proposed or existing primary residential building. More information is available on our website.

I am experiencing unexpected rent increases. How should I proceed?

The City of Santa Ana has adopted a Rent Stabilization and Just Cause Eviction Ordinance (“Ordinance”) that limits rent increases to the lower of 3 percent per year, or 80 percent of the percent change in the Consumer Price Index (“CPI”) over the most recent 12-month period for certain residential rental units and mobilehome spaces … Continued

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