Archives: FAQs

What are the Jail inmate visitation hours?

Tuesday to Friday: 10AM, 2PM, 4PM, 7PM and 9PM Saturday and Sunday: 8AM, 10AM, 2PM, 4PM, 7PM, 9PM Lobby Closed: 11:30AM – 1PM and 9PM – 7AM For more information, visit the Santa Ana City Jail webpage.

How can I report safety concerns regarding streets, crosswalks, traffic, and road layouts?

You can call Traffic Engineering at (714) 647-5619. This is a monitored voicemail.

How do I report a traffic light outage?

You can report an issue through our website or through the mySantaAna app.

Where do I dispose of medications?

The Orange County Health Care Agency has multiple drop-off locations throughout the county. The list is available here.

How do I file a police report?

You can file a police report using the Santa Ana Police Department Citizens Online Police Reporting System. If this is an emergency please call 9-1-1. The citizen police report system allows you to submit a report immediately and print a copy of the report for free. Please confirm the following information to find out if … Continued

A member of my family is disabled. What does they do during a fire?

Assure that you have a well-defined escape plan. Make sure that people who are confined to a wheelchair have immediate access to their wheelchair when an emergency occurs. Call your local police department to make sure the person’s special needs are in the 9-1-1 dispatch system.

How do I get a copy of a police report?

To get a copy of a police report you need the following: (1) be the person who filed the police report or be directly involved; (2) present a valid picture ID; and (3) pay the applicable fee. For more information, contact the Records Division at (714) 245-8600.