Where can I find volunteer opportunities?
Volunteer opportunities are available throughout the City of Santa Ana. For more information about each of our opportunities and to apply, please visit our website.
Archives: FAQs
What should I do if I want to add/remove a family member?
To add or remove a family member, please complete a Change Report Form and submit proper documentation. If you are adding a family member, please provide a written statement as to why you wish to add the family member. If you are removing a family member, please provide proof of new address.
How do I pay a bill from the City of Santa Ana?
The City of Santa Ana accepts different methods of payment depending on the bill type. Visit our “Pay a bill” page for more information.
What regulations cover this program?
Regulations are found in 24 CFR Part 982.
How many applicants will be placed on the waiting list?
No more than 7,500 applicants will be placed on the 2022 HCV Waiting List.
How do I open a Municipal Utility Services account for water, refuse, sanitation and sewer services?
If you are a property owner: You may apply for establishment of services in person, by email, or online. The following are required to establish a new account: Proof Of Ownership (Recorded Grant Deed, Final Escrow Closing Statement, Final Settlement Statement, or Recorded Trust Deed) Identification (California Driver’s License, California Identification Card, Matricula Consular, US … Continued
Is there a preference given to applicants?
Yes. The Santa Ana Housing Authority has a local preference for veterans and applicants who live or work in the City of Santa Ana.
How long is the waiting time to get a voucher once I have been placed on the waiting list?
The wait time to receive a voucher is based on a variety of factors. What position you are on the 2022 HCV Waiting List, if you are a resident or work in the City of Santa Ana, if you are veteran, the availability of our vouchers and your eligibility, all play a role in determining … Continued
What is the difference between the Housing choice voucher and Project-based voucher waiting lists?
Housing Choice Vouchers is defined as tenant-based assistance wherein the assistance is tied to the family. It provides rental assistance for families in the private rental market and the family can choose any housing units that meets the requirements of the program. Project-Based Vouchers are tied to a specific unit in a property contracted with … Continued
If selected for the 2022 HCV waiting list, do I automatically qualify for housing?
No. If selected, you will be placed on the 2022 HCV Waiting List and will be contacted once your name reaches the top of the list for the eligibility process. This eligibility screening process will determine if you meet the basic eligibility requirements of the program. If you meet the program requirements, you will receive … Continued