Archives: FAQs

What should I do if I want to move?

If you are a tenant on our housing choice voucher program Serve a 30-Day notice to vacate to your property manager Submit a copy of the 30-Day notice to your housing specialist Once processed, your housing specialist will provide you with a request for tenancy approval (RTA) packet and an updated voucher Find a new … Continued

How do I set up gas service?

SoCalGas provides gas services to residents and businesses in Santa Ana. Learn about how to set up an account, pay your bill, report a gas leak, and more on the SoCalGas website.

How do I report an income change?

To report an income change, please submit a Change Report Form. Change Report Forms can be found in the reception area of the Housing Authority office or printed here. Please submit all change report forms by mail or deliver in the drop off box at the reception area of Housing Authority.

How do I set up waste and recycling service?

Republic Services  provides trash and recycling service to residents and businesses in Santa Ana. Learn about trash service, recycling, yard waste, and more on the  Republic Services website.

Public meetings

Planning Commission information will be posted on the City Clerk’s Boards and commissions page. Historic Resources Commission meetings will be posted on the City Clerk’s Boards and commissions page. Zoning Administrator Hearing meetings are held in person.  Meeting information is posted and updated on the Zoning Administrator page. Neighborhood Initiative Program (NIP) Neighborhood Association meetings … Continued

How do I apply for an exemption for the Utility User Tax?

The City of Santa Ana applies a Utility Users’ Tax to users of telephone, electric, gas and water services. Santa Ana voters approved ballot measure AA in 2014 which reduces the Utility Users’ Tax rate for eligible low-income households. Find out if you qualify and how to apply.

Agendas, minutes, and recordings

City Council public hearings Meeting date Agendas Recordings Minutes October 5, 2021 Agenda Video Minutes October 19, 2021 Agenda Video Minutes November 2, 2021 Agenda Video Minutes November 15, 2021 Agenda Video Minutes December 6, 2021 Agenda Video Minutes January 18, 2022 Agenda Video Minutes February 1, 2022 Agenda Video Minutes February 16, 2022 Agenda … Continued

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