How do I report a housing code violation?
Use the mySantaAna app or report an issue using this form.
Archives: FAQs
What if I see a violation occurring on public property?
Code Enforcement does not have enforcement authority on public streets, alleys, or sidewalks. For other types of violations or situations occurring on public property, please contact one of the following numbers: Fire/Police (Non-Emergency) – (714) 834-4211 Vehicle blocking the sidewalk – (714) 245-8225 Junk vehicle in the street – (714) 245-8225 Auto repairs in the … Continued
How do I report a complaint and/or violation?
Call Code Enforcement at (714) 667-2780 or report the violation online. You must provide a street address for the location you are reporting. You can report a complaint at anytime of the day. A voicemail system will accept calls after hours.
What records are not open for inspection or will not be disclosed?
In balancing the public’s right to access public records with the recognized individual right of privacy and the need for government agencies to be able to competently perform their duties, the Legislature has established certain categories of records as exempt from public disclosure. A complete list of statutory exemptions is found in the Public Records … Continued
What will the City’s response to a records request include?
In responding to information requests, we will advise the person submitting the request, by telephone or by mail as appropriate, of (1) the location, date, and time at which the requested records may be inspected; (2) if copies of records are requested, the cost of providing such copies; (3) which of the records requested are … Continued
How long will it take to get a response?
The City shall determine within 10 days from the receipt of a public records request, whether the request, in whole or in part, seeks copies of disclosable public records in possession of the City. [Government Code 7927.535(a)]
Does the City of Santa Ana have an email and text message retention policy?
Pursuant to Email and Text Message Retention Policy of the City all emails and text messages are retained for two years and deleted on a rolling basis thereafter.
Requests to view public records (file review)
Files may be reviewed at City of Santa Ana City Hall during regular office hours, which are Monday through Thursday and every other Friday from 8:00 a.m. to 5:00 p.m., excluding holidays. Persons interested in reviewing or obtaining copies of public records are encouraged to make an appointment in advance. Appointments are not mandatory, but … Continued
Requests for copies of public records (copies)
The City will make copies of records for members of the public upon request. The California Public Records Act provides that copies of records will be made promptly available upon payment of fees that cover the direct costs of duplication, which are generally the costs of running a copy machine. In some cases (especially with … Continued
Is there a fee involved?
If the information is in hard copy only and must be photocopied, or if you desire a hard copy printout, the cost is 25 cents per page. If the information you request is available in an electronic format and you desire it in that format, the file(s) can be copied to a DVD/CD/USB at a … Continued