Does the City of Santa Ana have an email and text message retention policy?
Pursuant to Email and Text Message Retention Policy of the City all emails and text messages are retained for two years and deleted on a rolling basis thereafter.
Archives: FAQs
Requests to view public records (file review)
Files may be reviewed at City of Santa Ana City Hall during regular office hours, which are Monday through Thursday and every other Friday from 8:00 a.m. to 5:00 p.m., excluding holidays. Persons interested in reviewing or obtaining copies of public records are encouraged to make an appointment in advance. Appointments are not mandatory, but … Continued
Requests for copies of public records (copies)
The City will make copies of records for members of the public upon request. The California Public Records Act provides that copies of records will be made promptly available upon payment of fees that cover the direct costs of duplication, which are generally the costs of running a copy machine. In some cases (especially with … Continued
Is there a fee involved?
If the information is in hard copy only and must be photocopied, or if you desire a hard copy printout, the cost is 25 cents per page. If the information you request is available in an electronic format and you desire it in that format, the file(s) can be copied to a DVD/CD/USB at a … Continued
New Remote Video Inspections Are Available For Interior Occupancy Areas!
In continuing with best practices recommended by the CDC, the Building Safety Division is using caution to provide essential services for the construction industry. Building inspections have continued while adhering to the social distancing protocols. Inspections may be performed on-site or by an interactive video call. The Building Safety Division encourages you to schedule inspections. … Continued
More Information
These inspections focus on structural components such as: life safety elements, energy conservation, disabled accessibility, electrical, plumbing, and mechanical systems. The purpose of these inspections is to ensure that contractors and owner-builders construct their projects in a manner consistent with the approved construction plans and state adopted codes and standards. Prior to commencing any work, … Continued
Non-Approved Inspections
If your requested inspection is not approved, the inspector will write a Correction Notice. The notice will identify the items that need to be corrected. After corrections have been completed, you will need to re-schedule a follow-up inspection.
Requesting An Inspection
To request an inspection, call (714) 667-2738 or schedule your inspection online. Before scheduling an inspection, please have the following information ready: Permit and Pin numbers (Pin number is located at the top right corner of your permit, under the permit number) Complete address, include suite numbers Type of inspection: structural, plumbing, mechanical, electrical Inspection Code (located … Continued
Inspection Results
The inspector signs the Job Card at the job site. When the inspector returns to the office at the end of the day, the inspection results are entered into the City’s permit database. You can check your inspection results online.
Canceling An Inspection
To cancel an inspection, call the Building Safety Division at (714) 647-5853 before 8:30 am on the day of your scheduled inspection.