In balancing the public’s right to access public records with the recognized individual right of privacy and the need for government agencies to be able to competently perform their duties, the Legislature has established certain categories of records as exempt from public disclosure. A complete list of statutory exemptions is found in the Public Records … Continued
In responding to information requests, we will advise the person submitting the request, by telephone or by mail as appropriate, of (1) the location, date, and time at which the requested records may be inspected; (2) if copies of records are requested, the cost of providing such copies; (3) which of the records requested are … Continued
The City shall determine within 10 days from the receipt of a public records request, whether the request, in whole or in part, seeks copies of disclosable public records in possession of the City. [Government Code 7927.535(a)]
Pursuant to Email and Text Message Retention Policy of the City all emails and text messages are retained for two years and deleted on a rolling basis thereafter.
Files may be reviewed at City of Santa Ana City Hall during regular office hours, which are Monday through Thursday and every other Friday from 8:00 a.m. to 5:00 p.m., excluding holidays. Persons interested in reviewing or obtaining copies of public records are encouraged to make an appointment in advance. Appointments are not mandatory, but … Continued
The City will make copies of records for members of the public upon request. The California Public Records Act provides that copies of records will be made promptly available upon payment of fees that cover the direct costs of duplication, which are generally the costs of running a copy machine. In some cases (especially with … Continued
If the information is in hard copy only and must be photocopied, or if you desire a hard copy printout, the cost is 25 cents per page. If the information you request is available in an electronic format and you desire it in that format, the file(s) can be copied to a DVD/CD/USB at a … Continued
In continuing with best practices recommended by the CDC, the Building Safety Division is using caution to provide essential services for the construction industry. Building inspections have continued while adhering to the social distancing protocols. Inspections may be performed on-site or by an interactive video call. The Building Safety Division encourages you to schedule inspections. … Continued
These inspections focus on structural components such as: life safety elements, energy conservation, disabled accessibility, electrical, plumbing, and mechanical systems. The purpose of these inspections is to ensure that contractors and owner-builders construct their projects in a manner consistent with the approved construction plans and state adopted codes and standards. Prior to commencing any work, … Continued
If your requested inspection is not approved, the inspector will write a Correction Notice. The notice will identify the items that need to be corrected. After corrections have been completed, you will need to re-schedule a follow-up inspection.
