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The Information Technology Department is an Internal Service department within the City of Santa Ana organization. With about 17 FTEs and an operating budget of around $9m, we are organized into three main divisions – Administration, Applications & Client Services, and Infrastructure Services. We are a full service organization providing a centralized resource for technology...

The Geographic Information System (GIS) Section of the Information Technology Department manages the City's GIS Enterprise Database and provides GIS data, maps and other geospatial content and solutions related to information technology, infrastructure, property and asset management. For questions or inquires regarding GIS at the City of Santa Ana please contact gis at santa-ana dot org for more information.

Beginning December 1, 2021, applicants must electronically submit a Law Enforcement Release (LER) application for the return of firearm(s), ammunition, and/or ammunition feeding device(s) via the California Firearms Application Reporting System (CFARS). Applicants that do not already have a CFARS account will be required to create an account in order to directly communicate with the Department and to check the...

Applications Division Project/Initiative Name Description Land Management System The City is implementing a new Land Management System (LMS) for Planning, Building, Public Works and Code Enforcement. The system will have an online portal to permitting activities to handled online. Implement Timekeeping System The City is implementing a new timekeeping system that is fully integrated into...