Thanksgiving closure: City Hall closed, no street sweeping on November 28 and 29, 2024. Learn more here.

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More information about transferring your Business License can be found at the Business License page on the City's website.

Any "temporary outdoor activity" requires a Land Use Certificate. Please call the Planning Division at (714) 647-5804 for more information.

No,  if your signs are not on your premises, then it is considered "off-premise advertising" and require a permit.

The City has many sign regulations within the Municipal Code. Before you invest in any sign, call the Planning Division at (714) 647-5804 to ask whether you can or cannot use a particular method of advertising. The following types of signs are prohibited: Freestanding, A-frame and portable signs Aerial and balloon signs or "arches" Signs...

One of the first steps is to contact the Planning Division (714) 647-5804 to see whether you are permitted to do what you want to do. A new sign? A parking lot sale? Both of these activities requires a permit.

An estate sale is held when the resident is either deceased or must be relocated to a care facility and the home will be vacated and/or sold. If you are going to hold an estate sale, call Code Enforcement at (714) 667-2780 and provide the following information: Address for sale Date(s) of the sale Who...

Refer to the information under Garage/Yard Sales. The regulations are for residential properties. If you are a business or church, you must obtain a Land-use Certificate to conduct an outdoor activity.

Inspectors spend much of their time out of office, conducting inspections. The name of the inspector is listed on the Notice of Violation or can be found in the Staff Directory. If your inspector is not available, leave a voicemail message with your name and phone number and the inspector will return your call at...

Before you do anything, call the Planning Division at (714) 647-5804 to see whether you are permitted to do what you want to do! In addition, alterations and repairs to your home usually require permits. Homes in a historic district may have additional restrictions. Visit this webpage to learn more.

Handy phone numbers to reach Code Enforcement if you have any of the following issues For after hours, please call the police. Fire/Police (Non-Emergency) (714) 834-4211 Vehicle blocking the sidewalk (714) 245-8225 Junk vehicle in the street (714) 245-8225 Auto repairs in the street (714) 834-4211 Stray/injured animal (714) 245-8792 Abandoned shopping cart (714) 667-2780...

Code Enforcement does not have enforcement authority on public streets, alleys, or sidewalks. For other types of violations or situations occurring on public property, please contact one of the following numbers: Fire/Police (Non-Emergency) - (714) 834-4211 Vehicle blocking the sidewalk - (714) 245-8225 Junk vehicle in the street - (714) 245-8225 Auto repairs in the...

Call Code Enforcement at (714) 667-2780 or report the violation online. You must provide a street address for the location you are reporting. You can report a complaint at anytime of the day. A voicemail system will accept calls after hours.

What is the Proactive Rental Enforcement Program (PREP)? The Proactive Rental Enforcement Program (PREP) promotes public health, safety, and welfare through a systematic proactive code enforcement effort towards residential rental property throughout the City of Santa Ana. Prep is intended to promote an environment in which unhealthy conditions and life safety hazards are reduced for...

Housing Choice Voucher Program (HCV) The U. S. Department of Housing and Urban Development (HUD) began tenant-based rental assistance programs in 1974.  The HCV program is the federal government's major program for assisting very low-income families, the elderly, and the disabled to afford decent, safe, and sanitary housing in the private market. Since housing assistance...

Reporting a code violation Code Enforcement complaints are given a case number and are assigned to an inspector.   To report a complaint about a building, land use, or other code violations in Santa Ana, please complete the following form to the best of your ability. The more specific your information is, the better we will...

In balancing the public’s right to access public records with the recognized individual right of privacy and the need for government agencies to be able to competently perform their duties, the Legislature has established certain categories of records as exempt from public disclosure. A complete list of statutory exemptions is found in the Public Records...

In responding to information requests, we will advise the person submitting the request, by telephone or by mail as appropriate, of (1) the location, date, and time at which the requested records may be inspected; (2) if copies of records are requested, the cost of providing such copies; (3) which of the records requested are...

The City shall determine within 10 days from the receipt of a public records request, whether the request, in whole or in part, seeks copies of disclosable public records in possession of the City. [Government Code 7927.535(a)]

Files may be reviewed at City of Santa Ana City Hall during regular office hours, which are Monday through Thursday and every other Friday from 8:00 a.m. to 5:00 p.m., excluding holidays. Persons interested in reviewing or obtaining copies of public records are encouraged to make an appointment in advance. Appointments are not mandatory, but...

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