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Will I be transported to the hospital of my choice?

No. Paramedics will transport you to the nearest available hospital.

If I do not enroll in the subscription program, will my insurance company cover the per-call charge?

Insurance coverage varies. Please check with your employer or insurance company.

Will I be billed even if I am a subscriber?

In the event that you receive a bill, and your subscription is current, please contact the billing office immediately at (800) 906-6552.

What if I subscribe but do not have medical insurance?

If you are a subscriber and do not have medical insurance, Medicare, or Medi-Cal you will not be charged, aside from the annual subscription cost.

CARES for Tenants - FAQs, 8-11-2021 - Vietnamese

Will I be responsible for any of the charges if I become a subscriber?

No. If you are a subscriber you will not be responsible for any fees aside from the annual subscription cost. However, your insurance, Medicare or Medi-Cal will be billed. If you are not a subscriber, the usual fees for services rendered will be billed to the person receiving the services.

Will paramedics still respond if I do not become a subscriber?

Absolutely. Paramedics will respond to all emergency calls for assistance.

Will the subscription cover routine ambulance transportation such as trips from the hospital to home or rest home to a hospital?

No. E.M.S. is for emergency use only.

CARES for Tenants - FAQs, 8-11-2021-Spanish

CARES for Tenants - FAQs, 8-11-2021 - English

Duplication of Benefits Analysis 12-17-2021 - VIETNAMESE

Duplication of Benefits Analysis 12-17-2021 - SPANISH

Duplication of Benefits Analysis 12-17-2021 - English

Revive Santa Ana Application for Landlords

Do I need an I.D. card to show emergency medical services personnel that I am a subscriber?

No. The City will verify your subscription.

Does subscription cover me outside the City of Santa Ana?

No. Subscription only covers emergency medical services within the City of Santa Ana.

If I move out of the city after paying the annual subscriber fee, will I be entitled to a refund?

No. Voluntary paramedic fees are not refundable.

Open calendars

Open Calendars The Santa Ana Municipal Code (SAMC) Chapter 2, Article II.III, Section 2-155  requires the Calendars of Certain Officers to be posted on the City’s website.  Copies of the previous month are posted, if other months are needed, please contact the City Clerk's office at: (714) 647-6520 during regular business hours to make your request....

If I decide not to join the subscriber program, what are the charges for E.M.S. services?

Charges can range from $300 to in excess of $1,000 depending on the services provided.

Are visitors of occupant subscribers covered?

No. Only permanent occupants of a subscriber’s household are covered.

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