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Free weekday parking at City-owned downtown structures, two hours free on evenings and weekends

The City of Santa Ana will offer free parking from 7 a.m. to 5 p.m. Monday through Friday at four City-owned downtown parking structures beginning February 14, 2022. This will offer additional support to downtown businesses affected by the OC Streetcar construction. From 5 p.m. to 7 a.m. on weekdays, the parking rate will be...

Can I request to view public records? (File review)

You can review public records at Santa Ana City Hall during regular office hours, which are Monday through Thursday and every other Friday from 8 a.m. to 5 p.m., excluding holidays. We encourage you to call the City Clerk’s Office at (714) 647-6520 to make an appointment if you decide to come in person. Please...

Do we provide physical copies of records?

The City will make copies of records for members of the public upon request. The California Public Records Act provides that copies of records will be made promptly available upon payment of fees that cover the direct costs of duplication, which are generally the costs of running a copy machine. In some cases (especially with...

Backflow Approved Devices

Backflow Prevention Assembly Testers

Backflow Maintenance Report

Garage and yard sales

Garage sales at residential properties are permitted on the first full weekend of March, June, September and December of each year. No permit is required. If you are a business or church, you must obtain a Land-use Certificate to conduct an outdoor activity. Regulations for residential garage sales include: Sales may only occur on Saturday and/or...

I am moving my business from one location to another within Santa Ana. What do I do?

More information about transferring your Business License can be found at the Business License page on the City's website.

Can I have a parking lot sale at my business or church?

Any "temporary outdoor activity" requires a Land Use Certificate. Please call the Planning Division at (714) 647-5804 for more information.

Can I place signs or posters throughout Santa Ana to advertise a special sale or event?

No,  if your signs are not on your premises, then it is considered "off-premise advertising" and require a permit.

What kind of signs can I use for my business?

The City has many sign regulations within the Municipal Code. Before you invest in any sign, call the Planning Division at (714) 647-5804 to ask whether you can or cannot use a particular method of advertising. The following types of signs are prohibited: Freestanding, A-frame and portable signs Aerial and balloon signs or "arches" Signs...

I want to start a business in Santa Ana. What do I do?

One of the first steps is to contact the Planning Division (714) 647-5804 to see whether you are permitted to do what you want to do. A new sign? A parking lot sale? Both of these activities requires a permit.

What is an estate sale?

An estate sale is held when the resident is either deceased or must be relocated to a care facility and the home will be vacated and/or sold. If you are going to hold an estate sale, call Code Enforcement at (714) 667-2780 and provide the following information: Address for sale Date(s) of the sale Who...

When can I have a garage sale?

Refer to the information under Garage/Yard Sales. The regulations are for residential properties. If you are a business or church, you must obtain a Land-use Certificate to conduct an outdoor activity.

I received a Notice of Violation, how do I get in contact with the inspector?

Inspectors spend much of their time out of office, conducting inspections. The name of the inspector is listed on the Notice of Violation or can be found in the Staff Directory. If your inspector is not available, leave a voicemail message with your name and phone number and the inspector will return your call at...

As a homeowner or tenant, how do I find out what I can do on my property?

Before you do anything, call the Planning Division at (714) 647-5804 to see whether you are permitted to do what you want to do! In addition, alterations and repairs to your home usually require permits. Homes in a historic district may have additional restrictions. Visit this webpage to learn more.

Code Enforcement Division FAQS

Handy phone numbers to reach Code Enforcement if you have any of the following issues For after hours, please call the police. Fire/Police (Non-Emergency) (714) 834-4211 Vehicle blocking the sidewalk (714) 245-8225 Junk vehicle in the street (714) 245-8225 Auto repairs in the street (714) 834-4211 Stray/injured animal (714) 245-8792 Abandoned shopping cart (714) 667-2780...

What if I see a violation occurring on public property?

Code Enforcement does not have enforcement authority on public streets, alleys, or sidewalks. For other types of violations or situations occurring on public property, please contact one of the following numbers: Fire/Police (Non-Emergency) - (714) 834-4211 Vehicle blocking the sidewalk - (714) 245-8225 Junk vehicle in the street - (714) 245-8225 Auto repairs in the...

How do I report a complaint and/or violation?

Call Code Enforcement at (714) 667-2780 or report the violation online. You must provide a street address for the location you are reporting. You can report a complaint at anytime of the day. A voicemail system will accept calls after hours.

Proactive Rental Enforcement Program

What is the Proactive Rental Enforcement Program (PREP)? The Proactive Rental Enforcement Program (PREP) promotes public health, safety, and welfare through a systematic proactive code enforcement effort towards residential rental property throughout the City of Santa Ana. Prep is intended to promote an environment in which unhealthy conditions and life safety hazards are reduced for...

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