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Learn about Section 8 rental assistance

Housing Choice Voucher Program (HCV) The U. S. Department of Housing and Urban Development (HUD) began tenant-based rental assistance programs in 1974. The HCV program is the federal government's major program for assisting very low-income families, the elderly, and the disabled to afford decent, safe, and sanitary housing in the private market. Since housing assistance...

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Submit a complaint online

Reporting a code violation Code Enforcement complaints are given a case number and are assigned to an inspector. To report a complaint about a building, land use, or other code violations in Santa Ana, please complete the following form to the best of your ability. The more specific your information is, the better we will...

What records are not open for inspection or will not be disclosed?

In balancing the public’s right to access public records with the recognized individual right of privacy and the need for government agencies to be able to competently perform their duties, the Legislature has established certain categories of records as exempt from public disclosure. A complete list of statutory exemptions is found in the Public Records...

What will the City’s response to a records request include?

In responding to information requests, we will advise the person submitting the request, by telephone or by mail as appropriate, of (1) the location, date, and time at which the requested records may be inspected; (2) if copies of records are requested, the cost of providing such copies; (3) which of the records requested are...

How long will it take to get a response?

The City shall determine within 10 days from the receipt of a public records request, whether the request, in whole or in part, seeks copies of disclosable public records in possession of the City. [Government Code 7927.535(a)]

Requests to view public records (file review)

Files may be reviewed at City of Santa Ana City Hall during regular office hours, which are Monday through Thursday and every other Friday from 8:00 a.m. to 5:00 p.m., excluding holidays. Persons interested in reviewing or obtaining copies of public records are encouraged to make an appointment in advance. Appointments are not mandatory, but...

Requests for copies of public records (copies)

The City will make copies of records for members of the public upon request. The California Public Records Act provides that copies of records will be made promptly available upon payment of fees that cover the direct costs of duplication, which are generally the costs of running a copy machine. In some cases (especially with...

Does the City of Santa Ana have an email and text message retention policy?

Pursuant to Email and Text Message Retention Policy of the City all emails and text messages are retained for two years and deleted on a rolling basis thereafter.

Email and Text Message Retention Policy

What are public records?

Public records means any writing containing information relating to the conduct of the public’s business prepared, owned, used or retained by the City regardless of the manner in which the record has been stored. Please note that records are not inquiries and the City is under no legal obligation to create a record that does...

More information

These inspections focus on structural components such as: life safety elements, energy conservation, disabled accessibility, electrical, plumbing, and mechanical systems. The purpose of these inspections is to ensure that contractors and owner-builders construct their projects in a manner consistent with the approved construction plans and state adopted codes and standards. Prior to commencing any work,...

New remote video inspections are available for interior occupancy areas!

In continuing with best practices recommended by the CDC, the Building Safety Division is using caution to provide essential services for the construction industry. Building inspections have continued while adhering to the social distancing protocols. Inspections may be performed on-site or by an interactive video call. The Building Safety Division encourages you to schedule inspections....

Non-approved inspections

If your requested inspection is not approved, the inspector will write a Correction Notice. The notice will identify the items that need to be corrected. After corrections have been completed, you will need to re-schedule a follow-up inspection.

Inspection results

The inspector signs the Job Card at the job site. When the inspector returns to the office at the end of the day, the inspection results are entered into the City's permit database. You can check your inspection results online.

Canceling an inspection

To cancel an inspection, call the Building Safety Division at (714) 647-5853 before 8:30 am on the day of your scheduled inspection.

Requesting an inspection

To request an inspection, call (714) 667-2738 or schedule your inspection online. Before scheduling an inspection, please have the following information ready: Permit and Pin numbers (Pin number is located at the top right corner of your permit, under the permit number) Complete address, include suite numbers Type of inspection: structural, plumbing, mechanical, electrical Inspection Code (located...

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