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I've been seeing graffiti in my neighborhood. How can I get it removed?

Call the Graffiti Hotline at (877) 786-7824 (877 - STOPTAG) to report graffiti or you can report an issue through our website or through the MySantaAna app. If it is on public property or fences facing the street, it will be removed within 1-2 days. For graffiti found in unincorporated areas or on County-owned and maintained property,...

How can I report vandalism and unsightly conditions at bus stops and shelters?

Bus shelters and stops are cleaned twice a week. To report trash, debris, and vandalism at bus shelters you can report an issue through our website or through the MySantaAna app. Bus schedules can be viewed here.

How can I have abandoned shopping carts removed?

For shopping cart removal, call (714) 667-2780 or you can report an issue through our website or through the MySantaAna app.

Where can I find the street sweeping schedule for my neighborhood?

Residential City streets are swept every week and are posted with the day and time of the sweeping schedule. Click to see a map of the street sweeping schedule. It is illegal to park on the street during the scheduled sweeping times. Vehicles parked on the street when the sweeper passes will receive a parking citation....

Who do I contact regarding abandoned property, weeds and rubbish on public property (streets, alleys and parkways)?

For abandoned property, weeds, and rubbish on public property, help us by reporting online by filling out this form on our website or use the mySantaAna app to submit a report. You can also call us at (714) 647-3380 between 7 am and 4 pm Monday-Thursday and every other Friday 7 am to 3 pm Holiday and Friday Closure...

Water is coming out of the meter box in front of my house. Who do I call to fix it?

If the water is coming from the street side of the meter, it is the City's responsibility to fix it. Help us by reporting online by filling out this form on our website or use the mySantaAna app to submit a report. You can also call us at (714) 647-3380 between 7 am and 4 pm Monday-Thursday and...

How can I get a new tree planted in the parkway in front of my home?

The City has 40 different species of trees we plant in parkways. However, some trees will not work in certain parkways due to the size of the parkway and the root structure of the tree. Your choice of tree will also be limited to those already planted in your neighborhood's parkways. You may call (714)...

How can I report street median problems?

The City maintains landscaping in street medians. To report problems such as damaged trees, plants, signage or irrigation, help us by reporting online by filling out this form on our website or use the mySantaAna app to submit a report. You can also call us at (714) 647-3380 between 7 am and 4 pm Monday-Thursday and every other...

Who do I call to report shoes on overhead wires?

To report discarded shoes or foreign objects hanging on overhead wires, you can call the City of Santa Ana Public Works Agency to report the location at the number below or if you are familiar with the utility wires, you can contact the utility company directly. Click here to view an example of overhead wires on a...

How can I report a street light outage?

To report street lighting problems, help us by reporting online by filling out this form on our website or use the mySantaAna app to submit a report. You can also call us at (714) 647-3380 between 7 am and 4 pm Monday-Thursday and every other Friday 7 am to 3 pm Holiday and Friday Closure...

How can I report a traffic light malfunction?

You can call (714) 647-5619 to report a malfunctioning traffic light or you can report an issue through our website or through the MySantaAna app.

Who do I call to report potholes and damaged sidewalks?

The City maintains a regular street and sidewalk repair and maintenance schedule. Help us by reporting online by filling out this form on our website or use the mySantaAna app to submit a report. You can also call us at (714) 647-3380 between 7 am and 4 pm Monday-Thursday and every other Friday 7 am to 3 pm Holiday and...

Arts and Culture

The Arts and Culture Office manages the City of Santa Ana's art programs and initiatives. We supports the creativity of local artists by funding and partnering with the City’s arts and cultural communities. The City demonstrates an ongoing commitment to arts and culture through the Arts and Culture Office's on-going activities, including artist grants, marketing,...

Planning Division

About the Planning Division The Planning Division maintains the City's General Plan and Zoning documents. Planning is also responsible for environmental review, historic preservation, implementation of commercial cannabis regulations, and new development. Planning provides staff support to the City's Planning Commission, the Historic Resources Commission, and the City Council.

California's Blueprint for Reducing COVID-19

In a press conference last week, Governor Newsom announced a four-tier framework to measure counties in loosening (or tightening) restrictions on activities and business operations. Orange County’s current risk level is categorized as “widespread” (Tier 4). To find out where a particular activity or business stands, check out the State’s Blueprint for a Safer Economy...

General Plan Update

We're working on updating our General Plan. A General Plan sets forth the City’s long-range planning policies that reflect the aspirations and values of residents, land owners, businesses, and organizations within the community. The City Council and Planning Commission use the General Plan when considering land use and planning-related decisions, and City staff use the...

FY 2019-20 Year-End Results

We are all anxious to see the actual results from FY 2019-20. How did COVID-19 affect our finances through June 30, 2020? Did revenues exceed our estimates? Did we spend less than expected? Our Accounting Staff is working hard to reconcile accounts and count every dollar; then the auditors will do their job this fall. Like normal, the City is...

Zoofari Wrap-Up

Friends of Santa Ana Zoo’s Zoofari 2020 “Treasure Island Adventure” has sailed off into the sunset. Raising over $35,000 for Zoo support, the virtual auction event was a great success. The community came together in support of the event with many fantastic donated items and underwriting contributions. Over 2,000 guests visited the virtual auction site during the two...

Supplemental Bus Stop Cleaning

Utilizing the Coronavirus Aid, Relief, and Economic Security (CARES) Act funds, the City of Santa Ana’s Public Works Agency - Maintenance Services Division has implemented a supplemental bus stop and shelter maintenance program through December 2020. The CARES Act provides funds to state and local governments to cover necessary expenditures incurred during the COVID-19 public...

Career Online High School at the Santa Ana Public Library

The Santa Ana Public Library is pleased to present this exciting program for adult residents living in the City of Santa Ana. Are you looking to expand your career opportunities, re-enter the workforce, or continue your education? The Career Online High School program is 100% virtual, flexible and free. Scholarships for the program are limited,...

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