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The City of Santa Ana’s Public Works Agency continues to collaborate with local community based organizations and volunteer groups to perform general cleanup of trash and debris of public areas, helping to improve the City’s appearance. On Sunday, August 30, 2020, a Community Clean-Up event was held consisting of over a dozen volunteers, spanning more than...

Do you have a few minutes to spare ? Complete your Census TODAY! Luckily, you have three ways to respond. Open up your computer and visit http://my2020census.gov Pick up your phone and call (844) 330-2020 Seal up that envelope and respond by mail

City Hall and all non-essential City services will be closed on Monday, September 7 in observance of Labor Day. Emergency services will be available during this time.

The Santa Ana City Council will have its regular meeting by teleconference today, Sept. 1, 2020, with a closed session at 5 p.m. and open session at 5:45 p.m. The meeting agenda is available at www.santa-ana.org/cc/city-meetings. Individuals who would like to comment on an agenda item or make a general comment regarding a topic not...

La Placita Cinco is a brand new, affordable apartment community currently under construction at 2239 W. 5th St. in Santa Ana. La Placita Cinco includes 20 two-bedroom units, 29 three-bedroom units, and 2 four-bedroom units. The City of Santa Ana provided $6 million to help fund the project. Amenities will include garage parking, community rooms,...

As part of our COVID-19 recovery efforts, this week we continued with our Santa Ana Cares Mobile Resource Center outreach. A cross-departmental team of City employees are strategically setting up pop-up resource centers throughout the city, which includes COVID-19 testing. To date, we've visited 18 different neighborhoods! Here's what we've accomplished so far: Dropped off...

The Draft Santa Ana General Plan Update and Draft Environmental Impact Report (EIR) was released for public review on August 3. The “Golden City Beyond: A Shared Vision” Draft General Plan will provide long-term policy direction and communicate the vision, values, and goals for Santa Ana’s physical development, fiscal and environmental sustainability, and overall quality of life....

As of today, we have met our 2010 Census response rate of 67.6%, despite a global pandemic and a complete shutdown of the U.S. Census Bureau operations. We will continue to promote the Census until the deadline of September 30, 2020, as part of our Santa Ana Cares Mobile Resource Center and on City social...

On Tuesday, August 25, 2020, citywide efforts began with a Santiago Park area sweep, including Santa Ana Police Department's Mounted Unit. The Quality of Life Team (QOLT) has also been directed to address hot spots and major corridors citywide. For more information about the Quality of Life Team, visit our website.

The 2020 General Municipal Election is on November 3, 2020. Below are some important dates to make sure you're ready: October 19: last date to register to vote October 5: ballot mailed to registered address November 3: Election Day November 13: campaign signs must be removed December 3: deadline to certify election results You will...

Use the buttons below to download printable "Who Do I Call?" flyer in English, Spanish, or Vietnamese, or use the search bar to search for a phone number. Public Safety Emergency (9-1-1) Police 911 General Information (all City departments) (714) 647-5400 Alley Clean-up Public Works (714) 647-3380 Animal Control Police (714) 245-8792 Animal Shelter OC...

If you disagree with the amount of your billing, you must submit an appeal by the due date printed on your bill. The City will investigate your claim and will notify you of the outcome. This will avoid possible interruption of service so long you keep current on any new billing during the investigation. You...

If a deposit was paid to establish a MUS account then the deposit may remain on the account until the account is closed.  The deposit will then be applied automatically to the final bill.  If any funds are left after applying the deposit then a refund check will automatically be generated for the remaining amount...

You may call (714) 647-5454 to speak with a Customer Service Representative and request that the MUS account be closed. The requests may also be sent by email to info@santa-ana.org. All emailed requests must include the service address, reason for closing the account, name of the person making the request, final mailing address, and contact...

Payment for Municipal Utility Services   can be mailed to: City of Santa Ana Finance Department – Treasury Division M-13 20 Civic Center Plaza PO Box 1964 Santa Ana CA, 92702-1964 Other Payment Options: One-time online payment: https://www.invoicecloud.com/santaanaca Automated telephone system: (714) 647-5454 Logging into a registered online account: https://mywater.santa-ana.org/app/ In-person at Santa Ana City Hall,...

The City of Santa Ana Treasury Division administers Municipal Utility Services (MUS). The MUS office is open Monday through Thursday 7:30 am to 5:30 pm and on alternating Fridays from 8:00 am to 5:00 pm. The MUS office is closed every other Friday and legal holidays. The office telephone lines are open from 8:00 am to 5:00 pm. To...

The City of Santa Ana recently launched the Santa Ana Cares Mobile Resource Center, a mobilized team of City staff who are going out into our high-density neighborhoods, meeting residents where they are, and providing the COVID-19 resources they need. Specifically, we are providing rental relief for tenants who have been unable to pay their rent...

Executive Order 5-2020, approved in early June 2020, permits retail businesses in Downtown Santa Ana to expand their business operations onto City sidewalks or parking spaces (with advanced notice). Since the implementation of the Order, many businesses have expanded onto sidewalks generating positive activity and sales. Beginning Friday, August 21, 2020, Downtown will activate “Retail Islands”...

Staff from the Community Development Agency has partnered with the Public Works Agency staff to help Downtown businesses transition to the new trash service requirements. The new initiatives require businesses to transition into using recycle containers and organics containers, instead of only using solid waste containers. Both departments are proud to report that several businesses...

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