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FAQ Topic: Clerk of the Council

What will the City’s response to a records request include?

In responding to information requests, we will advise the person submitting the request, by telephone or by mail as appropriate, of (1) the location, date, and time at which the requested records may be inspected; (2) if copies of records are requested, the cost of providing such copies; (3) which of the records requested are … Continued

How long will it take to get a response?

The City shall determine within 10 days from the receipt of a public records request, whether the request, in whole or in part, seeks copies of disclosable public records in possession of the City. [Government Code 7927.535(a)]

Requests to view public records (file review)

Files may be reviewed at City of Santa Ana City Hall during regular office hours, which are Monday through Thursday and every other Friday from 8:00 a.m. to 5:00 p.m., excluding holidays. Persons interested in reviewing or obtaining copies of public records are encouraged to make an appointment in advance. Appointments are not mandatory, but … Continued

Requests for copies of public records (copies)

The City will make copies of records for members of the public upon request. The California Public Records Act provides that copies of records will be made promptly available upon payment of fees that cover the direct costs of duplication, which are generally the costs of running a copy machine. In some cases (especially with … Continued

What are public records?

Public records means any writing containing information relating to the conduct of the public’s business prepared, owned, used or retained by the City regardless of the manner in which the record has been stored. Please note that records are not inquiries and the City is under no legal obligation to create a record that does … Continued

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