FAQ Topic: Services

How can I find out if street sweeping is cancelled?

We typically only cancel street sweeping due to bad weather. If we cancel street sweeping, we will send an alert through our City website’s news feed, on City social media, through subscribed email alerts, and by push notification from the mySantaAna app. You can also call us at (714) 647-3380 to find out if street … Continued

Where can I find the street sweeping schedule for my neighborhood?

Residential City streets are swept every week and are posted with the day and time of the sweeping schedule. View the street sweeping schedule map on our website to find out when your street is swept. It is illegal to park on the street during the scheduled sweeping times. Vehicles parked on the street when … Continued

How do I open a Municipal Utility Services account for water, refuse, sanitation and sewer services?

If you are a property owner: You may apply for establishment of services in person, by email, or online.  The following are required to establish a new account: Proof Of Ownership (Recorded Grant Deed, Final Escrow Closing Statement, Final Settlement Statement,  or Recorded Trust Deed) Identification (California Driver’s License, California Identification Card, Matricula Consular, US … Continued

When is my municipal utilities bill due?

Your municipal utilities bill is payable the day you receive it. It becomes delinquent the day after the PAYMENT DUE DATE shown on your bill. If payment is not received prior to the bill becoming delinquent, a late payment charge of 10% is applicable to the total unpaid balance.

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