Holiday closure: December 24, 2024, to January 1, 2025

Santa Ana City Hall and most City facilities will be closed for the holidays. Learn more here.

Water services

About

Santa Ana's Water Resources Division is responsible for managing the City’s water infrastructure which spans over a 27.2 square mile service area and includes 20 ground water wells, 7 import water connections, 7 pump stations, 10 reservoirs, and 480 miles of transmission and distribution pipelines.

While we are focused on delivering the highest quality and best tasting tap water, our commitment to Santa Ana water customers extends beyond constant monitoring, sampling, testing and maintenance. It drives our long term planning and capital improvement projects to make sure our water supply remains reliable and sustainable to serve the needs of our City for generations to come.

Please email waterinfo@santa-ana.org or call 714-647-3320 for any questions or general inquiries regarding our water services.

We are committed to delivering the highest quality drinking water. Our compliance with state and federal regulations remains exemplary.

Together, we can do our part to prevent water waste and conserve our most precious resource. Learn about all the ways you can help save water.

These design guidelines and construction standards provide the technical information necessary for designing and constructing City of Santa Ana water and sewer facilities.

Fire hydrant meter permits are issued at the City's Corporate Yard Monday- Thursday 7:30 a.m. - 4:00 p.m. and every other Friday, except holidays.

All water customers must take measures to prevent backflow, which can contaminate our public water system. Are you in compliance?

Our vision is for a resilient and sustainable water infrastructure that will deliver necessary services today and in the future. Download our current CIP.

We are proactive about meeting existing and future water demands for our residents and businesses. Explore our comprehensive masterplans and documents for water management.

Download our latest study that analyzes cost of service, design of our rate structure, and multi-year financial plan to sustain the City's water system.

Find helpful tips, links and downloadable documents for in-depth information about your sewer system, public safety and environmental protection.

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