Who to call for homeless resources and services

Santa Ana Multi-Disciplinary Homeless Response Team (SMART)

The Santa Ana Multi-Disciplinary Response Teams (SMART) is a specialized non-police response team that provides outreach via direct field engagement, to offer resources including shelter and connections to mental health and medical treatment. The team responds to homeless service calls received from the mySantaAna app, direct community calls through the City Net outreach line, and through proactive engagement.

Specialized non-police response team provides outreach via direct field engagement to offer resources including shelter and mental health assistance.

Call the Santa Ana SMART Outreach Team at: 714-242-3706

SMART operates 7:00am to 9:00pm M-F, and 9:00am to 9:00pm weekends. Visit City Net's website to learn more about their efforts in serving the homeless community or view the Data Dashboard to view current program statistics.

Santa Ana Police Department

To report 24-hour non-emergency matters including narcotic activity, trespassing, and drinking in public call: 714-834-4211.

If an individual is in distress and/or in an emergency state: Call 9-1-1

Orange County 24/7 Assistance

For 24-hour county-wide resource assistance: call 2-1-1 or visit 211oc.org.

Union Pacific Railroad

To report concerns on the railroad tracks, please call: 888-877-7267.

CalTrans

To report encampments and trash by freeway underpass and off-ramps please visit the CalTrans website.

Orange County Sanitation District

To report encampments in storm drains, please call: 714-593-7025.